Thank you for choosing and browsing our online store. To make your shopping experience perfect, Here are some questions and answers.
PayPal is our preferred method of payments it's the quickest, easiest and most secure way to pay for your goods or services online. PayPal offers buyer and seller protection should there be a problem.
If you do not have a PayPal account, to get started and buy your first item with us is very easy. Just click on the 'Buy It Now' button and follow the checkout steps. Select PayPal as the payment method you then will be given a chance to enter your card details into PayPal's secure checkout to pay for your order. Once the payment has been made, you will then be given the opportunity to make your own PayPal account to make paying for your items in the future very easy.
Should there be a problem with payment please do let us know.
Yes. We comply with the highest level of PCI (Payment Card Industry) standards. Also, we made sure SSL is enabled at all times, so your information is always completely safe.
All US orders will be shipped out via USPS First Class (4-6 days) or USPS Priority Mail (2-3 days), depending on order weight.
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
You can return a product for up to 30 days from the date you received it.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt and contact us for a return authorization and the return shipping address.
For any question feel free to contact us directly.
Thank you again and enjoy!
No matter where you are located (almost anywhere), You can get our Vos Ceramic Knives.
As soon as you complete the checkout, the package will be sent out from our USA warehouse within 48 hours of payment.
All US orders will Usually deliver within 2-4 business days, International destinations about 15-20 business days.
Vos Ceramic Knife will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of the item and are returned to us in the original packaging, unused and in a resealable condition.