Tutorial videos 

How to make nut milk using the machine?

How to make vegetable soup using the machine?

How to clean the machine?

Q: What does the "E2" error message mean on my nut milk maker?

• A: The "E2" message indicates that the lid is not closed properly or that there is no lid. Ensure the lid is properly fitted for the machine to start and function.

Q: Does the lid need to be aligned in a certain way for the machine to work?

• A: Yes, the extrusion should be aligned with the handle for proper functioning.

Q: What do the "hot water line" and "cold water line" refer to in the instruction sheet?

• A: The "hot line" refers to the MIN line, and the "cold line" means the MAX line. This will be updated in the new manual.

Q: Is it necessary to soak nuts before using them in the machine?

• A: Soaking nuts isn't required by our machine, but it's recommended for smoother milk. Soaking times can vary.

Q: What's a basic recipe for making simple nut milk?

• A: A basic nut milk recipe starts with about 35g of nuts blended with water up to the appropriate fill line. Adjust water for thickness and add flavors as desired.

Q: What machine setting should I use for making almond, cashew, and walnut milk?

• A: Use the general "Soy Milk" setting for almond, cashew, or walnut milk. This setting is suitable for various nut types.

Q: My unit only has "Min" and "Max" lines. What do these mean?

• A: These indicate the minimum and maximum safe filling levels. Use the "Min" line for hot beverages and the "Max" line for cold ones.

Q: Is it normal for the machine to have an unusual smell when new?

• A: Yes, new appliances often emit a smell during initial uses, which should dissipate after a few uses. It is recommended to clean it with dish soap and dry it out before first use.

Q: How much water should I use for cleaning the machine?

• A: About 2-3 cups of water are usually sufficient for a cleaning cycle. Check our cleaning video for more details: Cleaning Video Link.

Q: What does the "bb" display mean after certain cycles?

• A: The "bb" display indicates that specific cycles like “Soy Milk” or “Rice Paste” are complete. It's a code related to those programs.

Q: What is the boil function used for?

• A: The “Boil Water” function is for heating ingredients during cooking cycles, like making soups.

Q: What does the room temperature setting do?

• A: This setting processes ingredients without heating, ideal for fruit shakes at room temperature. Although you can make nut milk with this setting, it is better to use the “Soy Milk” setting. 

Q: What materials come in contact with food in the machine?

• A: Only stainless steel comes in contact with food, ensuring purity and health standards compliance.

Q: Can I make smaller amounts of nut milk or other products in the machine?

• A: Yes, the machine allows for making smaller amounts, with a minimum quantity of about 500 grams (17 ounces).

Q: Can the machine be used for making soups or processing vegetables?

• A: Yes, it's capable of preparing vegetable soups.

Q: Does the nut milk maker come with a straining mechanism?

• A: Yes, it includes an additional strainer.

Q: Can I adjust the consistency of my nut milk if it's too thick or thin after a cycle?

• A: Yes, you can add more ingredients and run another cycle to adjust the consistency.

Q: What setting should I use for making soups?

• A: Use the "Boil Water" or "Rice Paste" setting on your machine. Both make two different types of soups. Check our video for more detailed instructions: Soup Making Video Link.

Q: Do I use the same setting for different types of nuts or oats in nut milk making?

• A: All nut milks can be made with the "Soy Milk" function.

Q: How long does it take for the new appliance smell to dissipate?

• A: The smell should be gone within the first use or after cleaning.

Q: If my machine has a "Boil Water" setting, can it be used for boiling water?

• A: Yes, if labeled "Boil Water," it can boil water. Always fill to the minimum line for hot liquids. Although it is not recommended to use it as a standalone kettle.

Q: How can I improve the texture of my almond milk if it's too thick or grainy?

• A: Soak almonds longer, adjust the liquid ratio, or modify the blending time for a smoother texture.